Cooper&Hunter

CH-PTW-12HPGF

Pickup available at Santa Clara

Usually ready in 1 hour

Standard shipping on all orders
Manufacturer warranty included
Product specifications
Brand Cooper&Hunter
Power Source 208-230V, 1Ph, 60Hz
EER Rating 10.5
SEER Rating N/A
Type Single-zone unit
Refrigerant type R32
BTU 12,000
Package dimensions 44.5x25x19.3
Package content
  • PTAC Indoor Unit

PTAC

Deliver efficient, independent climate control with our PTAC units. Ideal for hotels, apartments, and offices, PTAC offers streamlined through-the-wall installation, consistent performance, and quiet operation for personalized comfort in any room.

Airflow

Consistent Comfort

Even Air Distribution with Auto Swing

The auto swing function ensures consistent airflow throughout the room by automatically adjusting the direction of the louvers. This prevents hot or cold spots and maintains a stable, comfortable temperature in every corner, whether you're relaxing, working, or sleeping.

Smart Heat

No More Cold Starts

Preheats Before You Feel the Chill

With intelligent preheating, the system delays fan operation until the coil is sufficiently warm, ensuring that only warm air is released into your space. This smart feature eliminates sudden bursts of cold air and creates a more pleasant, uninterrupted heating experience from the start.

Auto Check

Troubleshooting Made Easy

Built-In System Health Checker

The self-diagnostic system continuously monitors the unit’s performance and detects any abnormalities in real time. When an issue arises, it automatically displays a clear error code, allowing for faster diagnosis and quicker repairs—minimizing downtime and simplifying maintenance.

Indoor Model CH-PTW-09HPGF CH-PTW-12HPGF CH-PTW-HE15HP
Power Supply (V,Ph,Hz) 208/230,1,60 208/230,1,60 208/230,1,60
Cooling
Rated Capacity (Btu/h) 9,300/9,200 12,000/11,800 14,700/14,500
Input (W) 820/810 1,040/1,020 1,390/1,370
Current (A) 4.2/4.6 5.3/5.8 6.5/7.4
EER2 (W/W) 11.4 10.5 10.6
Heating (PTC)
Capacity (Btu/h) 10,900/8,900 10,900/8,900 10,900/8,900
Input (Heater) (W) 3,500/2,897 3,500/2,897 3,500/2,897
Current (A) 15.3/13.7 15.3/13.7 15.3/13.7
Heating (Heat pump)
Capacity (Btu/h) 8,100/7,900 10,800/10,500 13,500/13,200
Input (W) 720/690 890/850 1,170/1,120
Current (A) 3.9/4.3 5.0/5.3 6.0/6.4
COP (W/W) 3.4 3.2 3.2
Indoor Air Flow (Hi/Lo) (CFM) 362.9/300 438/344 416/330
Indoor Noise Level (Hi/Lo) (dB(A)) 50/49.5 52/51.5 53/52.5
Outdoor Noise Level (Hi) (dB(A)) 64 67 67
Refrigerant Type/Charge (oz.) R32/15.17 R32/26.81 R32/31.75
Design Pressure (PSIG) 300/580 300/580 300/580
Operation Temperature
Indoor (Cooling/Heating) 62-90/32-80 62-90/32-80 62-90/32-80
Outdoor (Cooling/Heating) 64-109/23-76 64-109/23-76 64-109/23-76
Dimension (WxDxH) (inch) 42x21x16 42x21x16 42x21x16
Packing (WxDxH) (inch) 44.5x25x19.3 44.5x25x19.3 44.5x25x19.3
Net/Gross Weight (lbs.) 99.2/108 110.2/119 113.5/122

Take Control with the App

Install the app to monitor and adjust your HVAC system from your phone at any time.

Device screen

Frequently Asked Questions

Who do you sell to?

We sell exclusively to licensed HVAC contractors and industry professionals. Professional installation by a licensed technician is recommended to ensure proper installation, system performance, code compliance, and maximum manufacturer warranty coverage.

What brands do you carry?

We specialize in high performance brands like Cooper and Hunter along with ductless and mini split systems that meet California low GWP and energy compliance standards. We also stock trusted installation and service brands including NAVAC, RectorSeal, Fieldpiece, Armbridge, Olmo, and Diversitech.

Do you stock equipment locally?

Yes. We have a ton of equipment and accessories in stock across the Bay Area and Sacramento, available for local pickup or freight shipping. More locations coming soon.

Can I get help sizing a system?

Absolutely. We help contractors with equipment selection, line set sizing, refrigerant matchups, and other technical questions. Reach out via phone or email for support.

Do you offer volume discounts?

Yes. We offer contractor pricing and volume breaks for bulk orders. Reach out directly if you're planning a multi-unit install or need project pricing.

Do you help with warranty claims?

Yes, you will need to first reach out to the Cooper & Hunter Technical Support line 1 800-977-0722 to go through troubleshooting, and if it is determined to be a defective unit, we will work with the manufacturer and you as the customer to source you a replacement unit under warranty. If it is determined to need replacement parts, you as the customers will work with Cooper & Hunter to source replacement parts.

Can I buy online?

Yes. As long as you have a licensed contractor account with us, you can place orders online for delivery or pickup at any of our branch locations.

What makes CoolMan different?

We’re not just a supplier — we’re a partner. We know the ductless business, we understand California codes, and we move fast to help you win jobs and keep clients happy.